FAQ
How long will it take to receive my order?
We’re happy to announce that all orders are processed same day or within 3 business days. This means that after an order is placed, it may take up to 3 business days at most for your package to be shipped.
How can I track my order?
Once your order has shipped, you will receive tracking information to your email and/or phone number.
Do you accept returns and exchanges?
Yes, we will happily accept a return or exchange only under certain requirements. Please read our return policy carefully.
My order says it was delivered, but I did not receive it. What can I do?
Respectfully, we are not responsible for any lost, stolen and delayed packages. When you purchase an item from us, you agree to these terms. If this happens, we recommend opening a claim with USPS: https://www.usps.com/
How can I cancel my order?
We work as quickly as possible to process and ship all orders, so once an order is placed, it cannot be cancelled. You agree to these terms when you place an order with us.
I accidentally entered in the wrong shipping address. What should I do?
Please contact us immediately so we can resolve this and make sure your order gets sent to the correct address.
If you have any additional questions, please feel free to use our online chat and/or email us at: shopblvdofdreams@gmail.com